Why was Cetus down?
I've recieved a few mails today asking why Cetus was down for a couple days. Here's my response.
Thanks for following up. I appreciate that people notice so quickly
when we are down. The short version of a *VERY* long story is that
network solutions refused to let me transfer the domain name to
another registrar, couldn't tell me why, then wouldn't transfer again
because by then it had expired, charged my credit card for the renewal
(but didn't update the record in their database and couldn't tell me
why), refused to allow me to talk with anyone in billing, charged my
credit card again (because at some point it's not worth my time to get
things straightened out) and again didn't update the record, promised
to have billing call me, no call, couldn't answer any questions about
why the record wasn't updated, said they would put an administrative
hold on the name (one of many lies) and finally yesterday expired the
name, let me talk with billing and renew the name (third payment,
My suggestion is to never ever do business with those people.
Off I go to switch to another registrar, probably a dozen hours lost
and $99 lighter, but with my domain running again.
From where I'm sitting the site is resolving again. If you're still
not able to contact us by Friday please let me know.